Quality Ratings

VGC (Very Good Condition)

VGC is the minimum condition accepted by The Furniture Shop. Functionality and performance are guaranteed. Although the item may have multiple cosmetic flaws, they are not cautionary. All defects will be noted in a description with photos to the buyer before purchase.

EC (Excellent Condition)

EC is the most common condition sold. These items have been used sparingly and have a few scratches or flaws. All defects will be noted in a description with photos to the buyer before purchase.

MC (Mint Condition)

MC is considered brand new condition. These items may still have their boxes or had minor damage during shipping. Some may have been bought and left unused over time.

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Location

Showroom

Address:

716 Avenue Renaud
Dorval, QC H9P 1H5

 

Phone Number:

866-819-5093

Email:

info@TheFurnitureShop.ca

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Magasiner
Intelligemment
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Frequently Asked Questions

Home  /  Frequently Asked Questions
  1. Who is lefurnitureshop.ca: 

LeFurnitureShop.ca is a company based in Dorval, that has started in May 2020. It is a part of AMJ Campbell, the biggest moving company in Canada,

  1. What are the shipping costs? 

Based on the shipping address, there are different price zones. When you enter your address in the checkout, the system will calculate in which zone you are. You might need a quote if you are 150 km + from our warehouse. We deliver everywhere in North America.

  1. What has been your response to COVID 19?

We take the government measures really seriously. Our employees and clients have to respect the sanitary advices.

  1. Do you offer international shipping?

Yes we do. You will need a quote to get the moving price.

  1. What is your policy on returns?

If an item does not meet your expectations, when it is delivered or picked-up at the warehouse, as long as it is in the original condition, we will accept the return and issue a store credit.

However, there are certain items that cannot be returned, such as:

Please note:  delivery charges paid on the order will not be refunded.

For any return inquiry, please call 866-819-5093.

Refund Options

  1. Do you offer gift cards ?

Yes we do! You can buy them online.

  1. My email address has changed, how do I update it?

When you log in into your account, you can access your personal information and change you email address.

  1. What kind of payment methods do you accept?

We accept Visa, Mastercard, Amex, Paypal, Debit and cash.

  1. The item I want is out of stock, what do I do now?

We receive new furniture every week! We may receive the same product again!

  1. Why should I subscribe to your e mail subscription? 

Every Friday we send a list of all of our new arrivals!  We also send promotions and special events to our subscribers.