Customers must measure their space before purchasing. No refunds or store credits for items that don't fit.
Items are delivered by professional home delivery teams at AMJ Campbell to your chosen room. Assembly service is available for an extra fee.
Delivery cost varies by distance and number of items. Enter your address at checkout for pricing. Heavy and large items may incur additional charges.
Delivery Rates:
0-80 KMs (1 to 3 items): FREE
81-120 KMs (1 to 3 items): FREE
121-160 KMs (1 to 3 items): $139.00
161-201 KMs (1 to 3 items): $172.00
202-241 KMs (1 to 3 items): $225.00
Free delivery is only available for orders within 120km of the stores address. For orders over 241km please call to request a quote.
Items must be delivered within 14 days of purchase. After 14 days, a storage fee of $5 per day per item applies, charged to your original payment method.
Be present during the delivery window, or a second delivery fee will be charged. Report any issues before the delivery team leaves; otherwise, the sale is final.
Items are final sale once the delivery team leaves. No exchanges or credits after delivery. Appliances and items needing assembly have a 7-day test period.
A signature and a photo of the delivered items are required.
Items can be picked up in-store from Tuesday to Saturday, 10:00 AM to 4:00 PM. Pick up within 14 days of notification, or a $5 per day per item storage fee applies.
Check the product condition before leaving the warehouse. LeFurnitureShop.ca is not responsible for damage during loading or after the 14-day period.
If an item doesn't meet your expectations upon delivery or pickup, and the delivery team is still on site, we will issue a store credit for items in original condition.
Items in boxes or appliances have a 7-day satisfaction period.
Non-returnable items include:
Gift cards
Final Sale items
Last Chance and Handyman Collections
Single items from bundles
Assembled items
Delivery charges are non-refundable.
For returns, email info@thefurnitureshop.ca with your order number, name, and contact information.
